![]() ![]() ![]() "At the request of the court and police, we've sent files of the chat data without having to hand over our whole servers," said Lee. ![]() This is due to the reduced message storage time: messages will now be as stored for as little as a day. The all-time high was this year's New Year's Day, when 4.8 billion messages were sent.Īccording to Kakao, there will no longer be unexpected raids on its office. It now averages around 4 billion per day. In March of last year, Kakao saw 2.6 billion text messages sent per day via its messenger. It recently expanded its servers to LG CNS's data center in Busan to alleviate the burden on the servers in Seoul. The firm's own servers are seeing heavy use following substantially increased traffic from KakaoStory and its game platform, among other services. "Following the rising demand from subscribers for privacy, some unwanted scrutiny of our servers and, most important, our need to streamline our business, we are planning to decrease the time we save messages on our servers," said Kakao spokeswoman Elin Lee. Kakao asserts that saving messages was aimed at the convenience of users, in case of a network or handset problem that prevented a message from being properly sent. Currently, it retains them for 5 to 7 days. Last year, the firm saved individual messages for up to 10 days on its servers. However, awareness that chat logs were stored also brought in demands from unscrupulous subscribers to see messages sent by their wives and girlfriends. These incidents caused outrage among consumers, who were mostly unaware that their messages were being stored and saved by Kakao's servers, raising the issue of whether the company had violated consumer privacy. The chat logs between him and the victim were being scrutinized for the case. Last month, police investigating the alleged rape case against movie star Park Si-hoo raided Kakao's headquarters in Pangyo Techno Valley in Bundang, as the alleged victim's chats were being named in court as evidence.Ī month earlier, Kakao had been searched by another set of investigators looking into a sexual assault case against singer Ko Young-wook. Much like Twitter tweets and Facebook posts that have sparked media controversy overseas, Kakao's two services-KakaoTalk, and the affiliated social network service KakaoStory-are becoming linked to high-profile controversies as both instigators and unwilling participants. To the dismay of Kakao, the company that manages the service, its messages are being used as police evidence.Īs mobile Internet services are increasingly being used for social communication, authorities are starting to look into servers for evidence in cases, rather than calling for witnesses, investigating hearsay or examining hard copies of documents. Kakao Talk is paying an unexpected price for becoming the nation's most popular mobile messenger. This is an image capture of a chat window from Kakao Talk, the nation's most popular mobile messenger service. ![]()
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